// INDIAN REGULATORY COMPLIANCE

IRDAI Information Security Audit

Cybersecurity audit for insurance companies aligned with IRDAI's Information and Cyber Security Guidelines.

IRDAIIS Guidelines 2023
AllInsurance Sectors
CERT-InEmpanelled
BoardLevel Ownership

IRDAI Information Security Audit

The Insurance Regulatory and Development Authority of India (IRDAI) issued comprehensive Information and Cyber Security Guidelines in 2023, mandating robust cybersecurity governance across all insurance companies — life, general, health, and reinsurance. The guidelines require Board-level ownership of cybersecurity, data localisation of policyholder data, mandatory incident reporting to IRDAI within defined timelines, and regular information security audits conducted by CERT-In empanelled organisations.

Intelliroot delivers end-to-end IRDAI IS audits covering the full guidelines scope — from governance and data localisation to third-party vendor risk specific to insurance distribution channels (agents, brokers, TPAs, and web aggregators). Our reports are structured for Board presentation and IRDAI regulatory submission, reducing compliance overhead for your CISO and compliance team.

IRDAI IS Guidelines 2023 IRDAI Circular 2017 Insurance Act 1938 CERT-In Empanelled

Why IRDAI IS Compliance Is Critical

Policyholder Data Protection

Insurance companies hold deeply sensitive personal, medical, and financial data of millions of policyholders. IRDAI guidelines mandate strict data localisation, access controls, and encryption for this data — non-compliance invites regulatory censure and reputational damage.

Distributed Distribution Risk

The insurance sector's unique reliance on agents, brokers, TPAs, and web aggregators creates a sprawling third-party ecosystem. IRDAI IS guidelines require explicit vendor risk management covering all entities that access policyholder data.

Board-Level Accountability

IRDAI places explicit accountability on the Board of Directors for information security governance. An IS audit provides the Board with the independent assurance required to discharge this obligation and satisfy IRDAI inspections.

Mandatory Incident Reporting

IRDAI requires insurance entities to report cybersecurity incidents to IRDAI within prescribed timelines. Our audit assesses your incident detection and reporting capability, ensuring you can meet these obligations without scrambling during a crisis.

What the IRDAI IS Audit Covers

Governance & Risk Framework

  • IS governance structure and Board oversight review
  • CISO role, mandate, and reporting line assessment
  • Cyber risk management framework evaluation
  • Security awareness programme for staff and agents

Data Localisation & Protection

  • Policyholder data residency verification
  • Data classification and handling controls
  • Encryption at rest and in transit assessment
  • Cross-border data transfer controls review

Third-Party & Vendor Risk

  • Agent and broker data access controls
  • TPA security assessment and contract review
  • Web aggregator integration security review
  • Outsourced IT service provider evaluation

Incident Response & BCP

  • Incident classification and IRDAI reporting readiness
  • Security operations and monitoring capability
  • Business continuity plan assessment
  • Disaster recovery testing and RTO/RPO verification

Our IRDAI Audit Approach

01

Regulatory Scoping

Confirm the applicable IRDAI guidelines version, define the audit boundary (corporate systems, agent portals, TPA interfaces), and collect the asset register, data flow diagrams, and existing security documentation.

02

Governance & Documentation Review

Review IS policies, Board IT committee minutes, CISO reports, vendor contracts, and BCP/DR documentation against IRDAI IS guideline requirements. Identify policy gaps and areas requiring Board-level remediation.

03

Technical Control Assessment

Conduct vulnerability assessment and configuration review of core insurance platforms (policy administration, claims systems, agent portals), network infrastructure, and endpoints. Verify data localisation implementation for policyholder data.

04

Third-Party Risk Evaluation

Assess the security posture of TPAs, brokers, and other third parties with access to policyholder data through questionnaire assessment, contract review, and spot-checks of data access controls.

05

Report Issuance & Board Presentation

Issue the IRDAI IS audit report signed by the CERT-In empanelled auditor, with findings mapped to specific guideline clauses. Deliver the Board presentation pack for the Board IT/Risk Committee.

IRDAI IS Guidelines 2023 Life Insurance General Insurance Health Insurance Reinsurance TPA Risk Data Localisation Incident Reporting CERT-In Empanelled

Frequently Asked Questions

All IRDAI-regulated insurance entities are covered — life insurance companies, general insurance companies, standalone health insurance companies, and reinsurers operating in India. Insurance intermediaries such as brokers and web aggregators handling policyholder data are also subject to data-related obligations under the guidelines.
The IRDAI IS Guidelines 2023 place explicit accountability on the Board of Directors to oversee the information security framework, approve the IS policy, and receive regular reports on the cyber risk posture. The Board must be informed of significant incidents and must ensure that an independent IS audit is conducted annually. Intelliroot's audit report provides the documentation the Board needs to discharge this responsibility.
TPAs, brokers, and agents who access policyholder data or connect to core insurance systems represent significant third-party risk. Our audit includes a structured vendor risk assessment covering contractual security obligations, access control review, and data handling practices for the top-tier vendors by data access volume.
Yes. IRDAI IS guidelines require periodic vulnerability assessments of critical systems. Our IRDAI IS audit includes a targeted VAPT of internet-facing applications and key internal systems as part of the technical assessment scope, so you receive both the compliance audit and the VAPT in a single engagement.

Deliverables

IRDAI IS Audit Report

Comprehensive IS audit report signed by the CERT-In empanelled auditor, with findings mapped to IRDAI IS Guidelines 2023 clauses — suitable for IRDAI regulatory submission.

Control Gap Register

Detailed register of all control gaps mapped to specific IRDAI guideline requirements, with risk ratings, evidence, and remediation recommendations.

Third-Party Risk Assessment

Structured risk assessment of TPAs, brokers, and other third parties with access to policyholder data, including contractual gap analysis and recommended controls.

Board Presentation Pack

Executive IS audit summary for the Board IT/Risk Committee — covering risk posture, critical findings, and the remediation roadmap in the format expected by IRDAI inspections.

Remediation Roadmap

Prioritised remediation plan with effort estimates and ownership assignments, aligned to IRDAI annual compliance timelines.

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